POLICIES
RESERVATIONS
We require a credit card to reserve all appointments.
We ask that you provide us with 48 hours notice if you need to cancel or reschedule. Less than 48 notice will result in 50% fee of initial service booked. No-shows will be charged 100% of the services booked.
(we do acknowledge that there may be last minute circumstances. As a courtesy, please remember to call us as soon as you know that you will be unable to make your scheduled appointment and we'd be happy to re-book it for you)
RETAIL
All Retail is final sale!
If you’re looking for personalized product or for professional recommendations, please email us. We are here to help!
FEEDBACK/ADJUSTMENTS
We welcome any feedback that can help improve our services and customer experience. If you want to make any adjustments to your hair in anyway, we encourage you to reach out within 2 weeks and we will be happy to do our best to accommodate you back in the salon to make it perfect!
Twin Scissors has a shop dog!
Cashew is a very small, 5 pound chihuahua. He is a registered service dog who can usually be found sleeping on the job!
(if you have any issues regarding Cashew, please feel free to contact us prior to your appointment and we will make accommodations!)